Terms & Conditions
Welcome to Kamran’s Crane & Lifting Services (“we,” “us,” “our”). These Terms & Conditions apply to your use of our website and to equipment rental and related lifting, loading, transportation, and material-handling services provided by us in Dubai, UAE.
Our services include mobile crane rental, boom truck rental, HIAB truck rental, crawler crane rental, JCB boom loader rental, pickup truck rental, and related lifting and equipment services.
By using our website, requesting a quotation, making a booking, or using our services, you agree to these Terms & Conditions.
1. Services & Equipment
Equipment type, capacity, rental duration, operator availability, and service arrangements depend on the specific requirements of each job.
Equipment is selected based on factors such as load weight, dimensions, lifting requirements, site access, ground conditions, working area, and rental duration.
We may recommend alternative equipment where the requested equipment is not suitable for the stated requirements.
2. Quotations & Pricing
Quotations provided by phone, WhatsApp, email, or through our website are based on the information supplied by the customer and may be subject to confirmation.
Final pricing may vary depending on:
Equipment type and capacity
Rental duration
Mobilization and transportation
Site access and conditions
Waiting or standby time
Additional manpower or equipment
Changes to the agreed scope of work
Permits or third-party requirements
Any additional charges will be communicated where reasonably practicable.
3. Bookings
A booking is confirmed once the service details and commercial terms have been agreed between the customer and Kamran’s Crane & Lifting Services.
Customers must provide accurate information regarding the load, location, access, working conditions, and required service.
A quotation or enquiry does not guarantee equipment availability until the booking is confirmed.
4. Client Responsibilities
The customer is responsible for providing accurate information about:
Load weight and dimensions
Pickup and delivery locations
Site access
Required lifting height and reach
Working hours
Known hazards or restrictions
The customer must ensure that the worksite is reasonably accessible and suitable for the equipment.
Where required, the customer is responsible for obtaining site permissions, parking permissions, road access permissions, building approvals, or other third-party permits unless otherwise agreed.
5. Safety & Site Conditions
Our operators may assess site conditions before or during the job.
We reserve the right to refuse, postpone, suspend, or modify work if conditions are considered unsafe or unsuitable for the equipment or personnel.
This may include unsafe ground conditions, restricted access, overhead obstructions, insufficient working space, incorrect load information, adverse weather, or other safety risks.
Additional costs resulting from site-related delays, waiting time, unsuitable conditions, or changes to the job may apply.
6. Equipment & Operators
Equipment supplied with an operator will be operated by trained personnel.
Self-drive or self-operated rental is not available unless specifically agreed in writing and permitted for the relevant equipment.
Where applicable, equipment used for lifting operations will be maintained, inspected, tested, and certified in accordance with applicable UAE and Dubai requirements.
Website photographs are for general illustration and may not represent the exact equipment supplied for a particular booking.
7. Rental Period & Waiting Time
Rental charges are based on the agreed rental period and scope of work.
Additional charges may apply for customer or site-related waiting time, delayed access, extended working hours, additional trips, or changes to the agreed scope.
8. Cancellation & Rescheduling
Customers should provide reasonable notice when cancelling or rescheduling a confirmed booking.
If equipment or personnel have already been dispatched, mobilized, or reserved specifically for the booking, applicable cancellation, dispatch, or mobilization charges may apply.
Advance payments or deposits will be handled according to the terms agreed for the individual booking.
9. Delays & Unforeseen Circumstances
We will make reasonable efforts to provide services at the agreed time. However, we are not responsible for delays caused by circumstances beyond our reasonable control, including traffic, road restrictions, accidents, extreme weather, government restrictions, permit delays, site delays, equipment breakdowns, emergencies, or other unforeseen circumstances.
10. Load & Goods
Customers are responsible for providing accurate information about goods or materials to be lifted or transported.
Customers must inform us in advance about fragile, hazardous, oversized, unstable, or otherwise special loads.
Unless specifically agreed otherwise, customers remain responsible for the preparation, packaging, securing, and suitability of their goods or materials.
11. Liability
We provide our services with reasonable care and trained personnel for the agreed scope of work.
We are not responsible for losses or damage resulting from inaccurate information supplied by the customer, unsuitable site conditions, unauthorised instructions, third-party actions, or circumstances beyond our reasonable control.
To the extent permitted by UAE law, we are not liable for indirect or consequential losses, including loss of business, loss of profit, or project delays.
Customers are responsible for maintaining appropriate insurance for their goods, materials, property, and project-related risks where required.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable UAE law.
12. Payment
Payment terms, including advance payment, payment upon completion, or approved credit terms, will be agreed at the time of booking.
Outstanding or late payments may result in suspension of future services or a requirement for advance payment on subsequent bookings.
13. Website Information
Website content is provided for general informational purposes. Equipment availability, specifications, pricing, photographs, services, and coverage areas may change without prior notice.
We do not guarantee that all website information is continuously updated or free from errors.
14. Privacy
Personal information provided through our website, telephone, WhatsApp, email, or other communication channels may be used to respond to enquiries, prepare quotations, arrange bookings, provide services, process payments, and maintain business records.
Personal information will be handled in accordance with applicable UAE laws and our Privacy Policy.
15. Intellectual Property
Unless otherwise stated, website content including text, logos, graphics, photographs, branding, and other materials belongs to or is used by Kamran’s Crane & Lifting Services with appropriate rights.
Website content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission, except where permitted by law.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.
Any dispute relating to these Terms & Conditions or our services shall be subject to the jurisdiction of the competent courts of Dubai, UAE, unless otherwise required by applicable law.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page with the revised “Last Updated” date.
18. Contact Us
Kamran’s Crane & Lifting Services
Address: Al Quoz Fourth, Al Quoz, Dubai, UAE
Phone: 055 140 3001
Email: kamimalikpak88@gmail.com
Business Hours: Open 24 Hours