Privacy Policy
Kamran’s Crane & Lifting Services (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our crane, lifting, and equipment rental services in Dubai, UAE.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quotation, or make an enquiry, including:
Name
Phone number
Email address
Company name
Project or job location
Equipment or service requirements
Load or lifting requirements
Information included in your enquiry or message
We may also receive information when you contact us through WhatsApp, telephone, email, or website enquiry forms.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser and device type
Pages visited
Approximate location
Date and time of visit
Referring website or source
Website usage and interaction data
This information may be collected through cookies, analytics tools, advertising platforms, or similar technologies.
3. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and requests
Provide quotations
Arrange equipment rental and lifting services
Communicate about bookings and projects
Provide customer support
Process payments where applicable
Improve our website and services
Understand website usage and performance
Measure advertising and marketing performance
Prevent fraud, misuse, or security issues
Comply with applicable legal and regulatory requirements
4. WhatsApp, Phone & Email
If you contact us by telephone, WhatsApp, or email, we may retain the information you provide so that we can respond to your enquiry, provide a quotation, coordinate services, and maintain appropriate business records.
Communications may include information about your requested equipment, project location, rental period, pricing, or other service requirements.
5. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, measure website performance, and support advertising activities.
We may use services such as Google Analytics, Google Ads, Google Tag Manager, or similar technologies, depending on the tools implemented on our website.
These services may collect information about website visits and interactions in accordance with their own privacy policies.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Advertising & Marketing
We may use online advertising and marketing platforms to promote our services and measure the effectiveness of advertising campaigns.
Where applicable, these platforms may use cookies, pixels, tags, or similar technologies to measure visits, conversions, or interactions with our website.
We do not sell your personal information to advertisers.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
Service providers assisting with website operation
Website hosting or technical providers
Analytics and advertising service providers
Payment providers where applicable
Business partners or subcontractors involved in fulfilling a requested service
Government authorities or other parties where required by applicable law
We only share information where reasonably necessary for the relevant business, operational, contractual, or legal purpose.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The retention period may vary depending on the type and purpose of the information.
10. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of third-party websites before providing personal information.
11. Your Privacy Rights
Depending on applicable UAE law, you may have rights regarding your personal information, including the right to request access, correction, or other appropriate action concerning your personal information.
To make a privacy-related request, please contact us using the details below.
We may need to verify your identity before processing certain requests.
12. Children’s Privacy
Our website and services are intended for businesses, organisations, and general users seeking equipment rental and related services.
We do not knowingly request or collect personal information from children for marketing purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Kamran’s Crane & Lifting Services
Address: Al Quoz Fourth, Al Quoz, Dubai, UAE
Phone: 055 140 3001
Email: kamimalikpak88@gmail.com
Business Hours: Open 24 Hours